Frequently Asked Questions

Questions & Answers

Everything you need to know about using KRC Pay

No. KRC Pay is a payment initiation and routing layer, not an exchange. You don't manually swap or trade assets. The system handles conversion internally as part of the payment flow.

No. Recipients receive a confirmed payment balance — not a forced crypto transfer. You can choose how to use your balance: via partner services, receive to wallet (if crypto-native), or use within the KRC ecosystem.

Yes, through supported third-party partners. KRC Pay itself doesn't operate as a bank or provide direct cash-out services. External partners (like KAST) handle conversion and withdrawal according to your preference.

KRC Pay operates as a payment initiation layer — we don't custody funds, operate as a bank, or directly provide cash-out services. All settlement and conversion is handled by third-party partners or recipients themselves. This structure is designed to comply with regulatory frameworks.

Conversion and routing happen through the KRC Pay infrastructure automatically. For recipients who want to cash out or convert their balance, third-party partners handle that process independently.

Unclaimed payments remain as confirmed balances in the system. You can access and use your balance at any time through your chosen method (partner services, direct wallet receipt, or KRC ecosystem usage).

Currently, KRC Pay supports TON and USDT. We're continuously working to add more supported assets based on user demand and network capabilities.

Payment confirmation typically happens within minutes, depending on blockchain network conditions. Recipients are notified immediately when a payment is confirmed.

Payment limits may vary based on network conditions and compliance requirements. You'll see any applicable limits when creating a payment.

All payments generate receipts and confirmation records. If you encounter any issues, our support team can help trace and resolve payment-related problems using these records.

Recipients see that they've received a payment through KRC Pay. They're not forced to interact with crypto directly unless they choose to receive to their own wallet.

Yes. KRC Pay works for both personal and business use cases — from deposits and invoices to service payments and reservations.

Still have questions?

Learn more about how KRC Pay works